P - How far ahead of time should I book my transfer?
R -
It is possible to book a private transfer service in Salerno with a minimum of 12 hours in advance
P - How long does the journey from the hotel to the airport take?
R -
The Journey time between the naples airport and the centre of the city is between 10 and 25 minutes. We recommend that you book your hotel pickup at least 2 hours ahead of time.
P - What pick up time should I choose?
R -
For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time.
P - How long will the driver wait for me?
R -
Airports: 1 hour from the plane's arrival time.
Cruise ports: 30 minutes from the time indicated when making your reservation.
Tran stations: 15 minutes from the train's arrival time.
Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
P - Where will the driver be waiting for me?
R -
Airports:
Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
Ports: the driver will wait in the arrivals terminal.
Train stations: the driver will wait at the exit of the train's arrival platform.
Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
P - Are the prices final? Are there any extra charges?
R -
Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
P - How many people can travel in the vehicle?
R -
The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
P - How many suitcases can I take?
R -
During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:
Hand luggage: total length, height and width adding up to no more than 115 cm.
Large suitcase: total length, height and width adding up to no more than 155 cm.
P - Are child seats available?
R -
During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
P - How can I find out my flight number?
R -
The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
P - Do I have to let someone know if my flight, boat, or train is delayed?
R -
Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
P - Why do I need a working mobile phone?
R -
A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
P - Who is responsible for a missed flight?
R -
The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
P - Is it possible to make various stops?
R -
If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
P - Can I share the vehicle with other people?
R -
We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
P - Will the driver speak English?
R -
Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
P - Do you have transfers in other destinations?
R -
Yes, here you can see all the destinations where we offer airport transfers.
These are genuine reviews written by our customers.
9.20 / 10
9.18
2,145 reviews
| 35,623 travellers
5 out of 2,145 reviews
8
09 / 05 / 2026
J
Josefina
Málaga , Spain
Muy bien, estaba el señor esperando fuera con mi nombre escrito en un papel y me envió una foto de su cara con el papel por WhatsApp. Lástima que no conecté los datos móviles y no lo vi hasta que no llegué a él. No nos dejó exactamente en la puerta del hotel porque no estaba el número muy claro. Pero fue bien
Translate this opinion into English.
Okay, the man was waiting outside with my name written on a piece of paper and sent me a picture of himself holding the paper via WhatsApp. Unfortunately, I didn't turn on my mobile data and didn't see it until I got to him. He didn't drop us off right at the hotel entrance because the address wasn't very clear. But it went well.
Opinion translated. Show original.
I travelled with teenagers
10
08 / 01 / 2026
A
Andrew Lane
Halesowen, United Kingdom
Driver arrived 30 minutes before pick up and I’m certain they’d have waited but we were ready to go and he was happy to leave early.
There was water for everyone on board and air con was on.
Very safe transport to airport and helped us load and unload our bags.
Excellent service
I travelled with teenagers
8
07 / 06 / 2026
A
Anônimo
São Paulo , Brazil
O transfer foi bom, tudo ocorreu bem. O motorista foi muito pontual e o carro estava em boas condições.
Sugiro que antes do transfer a empresa envie informações do carro, como placa, cor e empresa, assim como
Informações do motorista, como nome, foto, para evitar equívocos e por questão de segurança.
Translate this opinion into English.
The transfer was good, everything went well. The driver was very punctual and the car was in good condition. I suggest that before the transfer, the company sends information about the car, such as license plate, color, and company name, as well as information about the driver, such as name and photo, to avoid misunderstandings and for security reasons.
Opinion translated. Show original.
Our customers' reviews
These are genuine reviews written by our customers.5 out of 2,145 reviews
09 / 05 / 2026
Málaga , Spain
Muy bien, estaba el señor esperando fuera con mi nombre escrito en un papel y me envió una foto de su cara con el papel por WhatsApp. Lástima que no conecté los datos móviles y no lo vi hasta que no llegué a él. No nos dejó exactamente en la puerta del hotel porque no estaba el número muy claro. Pero fue bien Translate this opinion into English.
Okay, the man was waiting outside with my name written on a piece of paper and sent me a picture of himself holding the paper via WhatsApp. Unfortunately, I didn't turn on my mobile data and didn't see it until I got to him. He didn't drop us off right at the hotel entrance because the address wasn't very clear. But it went well. Opinion translated. Show original.
08 / 01 / 2026
Halesowen, United Kingdom
Driver arrived 30 minutes before pick up and I’m certain they’d have waited but we were ready to go and he was happy to leave early. There was water for everyone on board and air con was on. Very safe transport to airport and helped us load and unload our bags. Excellent service
07 / 06 / 2026
São Paulo , Brazil
O transfer foi bom, tudo ocorreu bem. O motorista foi muito pontual e o carro estava em boas condições. Sugiro que antes do transfer a empresa envie informações do carro, como placa, cor e empresa, assim como Informações do motorista, como nome, foto, para evitar equívocos e por questão de segurança. Translate this opinion into English.
The transfer was good, everything went well. The driver was very punctual and the car was in good condition. I suggest that before the transfer, the company sends information about the car, such as license plate, color, and company name, as well as information about the driver, such as name and photo, to avoid misunderstandings and for security reasons. Opinion translated. Show original.
10 / 11 / 2026
Mataro, Spain
Perfecto. Translate this opinion into English.
Perfect. Opinion translated. Show original.
10 / 10 / 2026
Beauvais, France
Chauffeur très aimable. Prévenant Translate this opinion into English.
Very friendly and considerate driver Opinion translated. Show original.